Privacy Policy
Last Updated: August 2026
At Orthilife, your privacy matters to us. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.
This Privacy Policy explains how we collect, use, and share your information when you visit our website, make a purchase, or interact with our services.
Information We Collect
When you visit our website, we automatically collect certain information about your device and how you interact with our site. This may include:
- IP address
- Browser type
- Device information
- Time zone
- Referring websites
- Pages viewed
- Products viewed
- Search terms used to find our website
- Website activity and interactions
We refer to this information as Device Information.
Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience, analyze website traffic, personalize content, and support marketing efforts.
These technologies may include:
- Cookies
- Log files
- Web beacons
- Tags
- Pixels
You can control or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Order Information
When you place or attempt to place an order, we may collect information such as:
- Full name
- Billing address
- Shipping address
- Email address
- Phone number
- Payment information
- Order details
We refer to this information as Order Information.
Together, Device Information and Order Information are referred to as Personal Information.
How We Use Your Information
We use your Personal Information to:
- Process and fulfill orders
- Process payments
- Arrange shipping and delivery
- Send order confirmations and updates
- Provide customer support
- Detect and prevent fraud
- Improve our products and services
- Analyze website performance
- Personalize your shopping experience
- Send marketing communications, promotions, and special offers when permitted by law
You may opt out of marketing communications at any time.
Sharing Your Information
We only share your Personal Information with trusted service providers when necessary to operate our business.
These providers may include:
- Shopify
- Payment processors
- Shipping carriers
- Analytics providers
- Marketing and advertising partners
For example:
- Shopify Privacy Policy: https://www.shopify.com/legal/privacy
- Google Privacy Policy: https://policies.google.com/privacy
These third parties are only permitted to use your information as necessary to provide services on our behalf.
We may also disclose information when required by law, legal process, or to protect our rights, customers, or business.
Advertising and Marketing
We may use your information to provide personalized advertisements and marketing communications that may be relevant to your interests.
You can learn more about interest-based advertising through the Network Advertising Initiative:
https://www.networkadvertising.org
You may also opt out of certain targeted advertising programs through:
Do Not Track
Please note that our website does not currently respond to "Do Not Track" signals sent by web browsers.
Your Privacy Rights
Depending on your state or country of residence, you may have certain privacy rights regarding your personal information.
These rights may include:
- Accessing your personal information
- Correcting inaccurate information
- Requesting deletion of your information
- Restricting certain uses of your information
- Opting out of marketing communications
To exercise any applicable privacy rights, please contact us using the information provided below.
Data Retention
We retain your Order Information for our records and to comply with legal, tax, accounting, and operational requirements unless you request its deletion where permitted by law.
Children's Privacy
Our website and services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or operational needs. Any updates will be posted on this page with a revised "Last Updated" date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Orthilife Customer Support
Email: support@orthilife.com
Website: https://www.orthilife.com/